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Below is a short list of our fAQ. If you need to know anything else before making a booking contact us and we will reply A.S.A.P. If you want to check out the official UK Government travel advice for your pending trip or if you need to locate an Embassy while abroad

ACCOMMODATION Standards vary widely from country to country. Each property in this website carries an official category or tourist classification. Not all are indicative of the actual standard represented in that property, so it is sometimes wiser to judge by the actual website description and consider our opinion indicated by the symbol on top of each description.

BEWARE Bugs and beasties are an unfortunate fact of life in virtually all hot countries. Use preventative measures such as repellant creams, electrical mosquito devices.

DRESS CODE In places of worship (churches and mosques), modest dress is essential (shorts, bare arms, backless tops etc. are not respectful) for entry. Some hotels require gentlemen to dress appropriately for dinner (long trousers, shirt and jacket).

EATING OUT Enjoy all the pleasures of eating out in restaurants abroad - it's part of the fun and adventure!

VACATING ROOMS/APARTMENTS International departure time is 12 noon. In the event that your room/apartment must be vacated before transfer to the airport, every effort will be made to provide a changing room; however; this is subject to availability and demand in high season. In some resorts eg. Salou and Mexico, rooms may not be available for occupation until 16.00 or 17.00 hrs and may have to be vacated at 10.00 or 11.00 hrs on day of departure. This matter is beyond our control.
HEALTH PRECAUTIONS Care in the sun is not only sensible but over exposure can have long term damaging effects also. Use high protection factors with UVA screens, take the sun in small doses and do not stay out too long or at the hottest times of day.Avoid dehydration by drinking plenty of fluids (nonalcoholic!). Drink bottled water where possible.Avoid high-risk foods such as raw egg products, meat which has not been properly cooked and, in general, food where you think hygiene may be questionable. Some G.P.’s recommend vaccinations for Egypt or Mexico as a precautionary measure. Remember, some vaccinations require a course of injections, so leave ample time before departure to complete the course.

INSURANCE The importance of holiday insurance cannot be stressed enough. Read the insurance document carefully before travel as there are certain exceptions and exclusions to particular sections. These are standard policies which offer normal holiday cover, so make sure you are adequately covered. Remember, the Crown Jewels and David Bailey's equipment are not fully covered.

LUGGAGE Luggage weight restrictions apply to every aircraft carrier and charter flight allowance is 20 kilos per person. Infants do not have a baggage allowance.Whilst lost or damaged baggage is the responsibility of the airline, it is your responsibility to report this immediately on arrival at the particular airport and complete a Property Irregularity Form in order to claim on insurance on return home. See also General Information section.

PASSPORT Every foreign visitor travelling abroad needs a valid passport issued by the Government. This is your official identification document and you must ensure it is current and not out of date! All infants MUST be included on their parents' passport or have their own. All children over 16 years of age must hold their own passport. See also General Information section.

TIPPING It is common practice to tip when abroad.When one considers that wages are very low in some countries, employees often rely on tips to make ends meet, so a tip should be offered for even a small service. It is not only polite and courteous, but usually very much appreciated!

MEDICINES The first golden rule is do NOT pack medicines in your luggage. In case of emergency, important or necessary medicines should always be carried as hand baggage. Second rule is to bring adequate supplies of your medicines with you on holiday. It is not always possible to buy these abroad, or names/brands may differ. Make sure you visit your G.P. and fill in any necessary prescriptions before travel.
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